Innkeeper's Liability Management

Description
Reviews

Innkeeper’s Liability Management by Gary M. Bakken and Jon R. Abele is an essential reference for hotel and motel owners, managers, attorneys representing the hospitality industry, and attorneys whose clients are injured at lodging properties. This 448-page hardcover volume clarifies an often confusing area of law and provides practical tools — including 100 pages of property safety checklists — to help innkeepers minimize accidents and avoid devastating losses.

Authors: Gary M. Bakken, Jon R. Abele
ISBN-10: 0-913875-06-6
ISBN-13: 978-0-913875-06-3
Copyright: April 2, 1995
Pages: 448
Binding: Hardcover
Size: 6 x 9 inches

Topics Include:

Guest types, duty of care, and preventing liability
Investigating guest liabilities
Calling in expert witnesses
Law, codes, and standards applicable to innkeepers
Effective guest liability education
Property walkthroughs and safety evaluation

Safety Checklists Cover:

Corporate • System Safety • Human Factors • Accessibility • Walking Surfaces • Facility Lighting • Parking • Roadways • Security • Guest Rooms • Swimming Pools • Recreation Areas

Cornell Quarterly, School of Hotel Administration

The virtue of the author's approach is twofold: (1) to develop awareness of guest disabilities and physical limitations in using the property and (2) in preparing the guest for certain contingencies so that the guest can apply self-protective techniques consistent with her or his own welfare. Overall this book is a timely reminder of the critical but often underrated role that guest safety and security entail, and provides a blueprint of meaningful steps to access them. It is worth including in your management library.